It really bugs me when retailers don’t even know well of the products that they’re selling. For example, Net-A-Porter, a giant online fashion retailer. I’ve been noticing their information of the garments are often not right.
Crochet? Intasia? Brocade? Hand-crochet (Can I have a foot-crochet?) ? If they’re not sure of what the structures of the garments, I’d suggest them to cross check with the designers/design houses, instead of asking someone-not-so-knowledgeable and giving out false information.